3 Refund & Cancellation Policy (Presale) Eligibility. Any presale customer may request a full refund of the US $24.50 Deposit at any time prior to General Availability (GA). How to request. Send an email to support@cancelwidget.com from the address used at purchase with subject “Refund Request.” Processing time. We initiate refunds within seven (7) business days; card issuers may take additional time. Automatic refunds for delays. If Beta Launch is delayed more than 30 days beyond the published Go‑Live Date, we will proactively offer refunds or a revised schedule. Post‑GA. After GA, the Deposit converts into a credit and normal subscription cancellation terms apply (monthly billing, cancel any time effective at period end).